Shenzhen shining electric co., ltd.

Shipping Policy

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Shipping Policy

🚚 Shipping Policy | Airplaying Electric Scooter Manufacturer & OEM Supplier

Global Shipping. Flexible Options. Reliable Delivery.

At Airplaying by Shenzhen Shining Electric Co., Ltd., we don’t just manufacture premium electric scooters and e-bikes—we deliver them globally, securely, and efficiently. Whether you’re an importer, distributor, or retail buyer, we provide a range of shipping solutions to meet your unique needs.


⚙️ OEM / ODM Shipping Support

For OEM and ODM customers, our team provides end-to-end logistics assistance:

We help you go beyond the factory floor—with confidence.


🛳️ Shipping Methods Available

We offer multiple Incoterms and logistics modes based on your business needs and destination country:

🔹 EXW (Ex-Factory Pickup)

You or your freight forwarder picks up the goods from our factory in Shenzhen.

🔹 FOB (Free On Board – Shenzhen or Guangzhou Port)

We deliver the goods to the port of shipment. You manage the freight and destination charges.

🔹 CIF (Cost, Insurance & Freight)

We arrange sea freight to your designated port with insurance. Ideal for large B2B shipments.

🔹 Door-to-Door Shipping

We deliver directly to your warehouse, shop, or address via express (DHL/UPS/FedEx) or bulk logistics partners.

Door-to-door is especially helpful for new importers who prefer hands-free logistics.


🌍 Global Delivery Coverage


🛠️ Shipping Support Services


📩 How to Choose the Right Shipping Option?

Our export team will recommend the best shipping method based on:

Just email us at info@china-scooter.com, and we’ll guide you every step of the way.

📦 Frequently Asked Questions – Shipping

1. Which countries do you ship to?

We ship worldwide, including the United States, Europe, Australia, Brazil, Southeast Asia, and more. Whether you’re a retailer or wholesaler, we’ll arrange the most suitable logistics solution for your region.


2. What shipping methods can I choose?

We support a full range of international trade terms and delivery options:

Our logistics team will recommend the most cost-effective and convenient option based on your order.


3. How long does delivery take?

Estimated delivery time varies by region and shipping method:

We always provide tracking and shipment updates once your order is dispatched.


4. Can you help if I don’t have a freight forwarder?

Yes! If you’re new to importing, we can handle the full logistics process, from factory to your door. We work with trusted global logistics partners and offer competitive shipping rates.


5. Do you offer OEM/ODM delivery support?

Absolutely. For OEM/ODM clients, we coordinate:


6. Will I be responsible for import taxes or customs duties?

Import taxes vary by country. We can provide proforma invoices and help with HS code classification. In door-to-door shipping, customs duties may be included depending on the country—just ask our team for guidance.


7. How do I track my order after shipping?

Once your order ships, we’ll send you:


8. What if my goods are damaged in transit?

All shipments can be insured. If damage occurs during transport, please contact us immediately with photos. We’ll assist you in filing a claim and arranging a replacement if applicable.

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