Questions About the Product

Importers should first establish the exact product specification.

Ask:

1. What motor is used?
2. What battery voltage and capacity are available?
3. What battery cells are used?
4. What controller is installed?
5. What is the rated load?
6. What brakes are used?
7. What suspension system is used?
8. What tires are installed?

Questions About Production

Ask the manufacturer:

9. What is the MOQ?
10. What is the sample lead time?
11. What is the normal production lead time?
12. What quality-control procedures are used?
13. How are finished vehicles tested?

Questions About Customization

For private-label projects, ask:

14. Can the frame color be customized?
15. Can the logo be added?
16. Can packaging be customized?
17. Can battery capacity be changed?
18. Can accessories be developed?

Questions About After-Sales Support

Ask:

19. What is the warranty period?
20. What spare parts are available?
21. How are warranty claims handled?
22. Can technical documentation be provided?

Questions About the Destination Market

Finally:

23. Which markets has the product been supplied to?
24. What market-specific configurations are available?
25. What certification or compliance documentation is available?

The manufacturer should provide clear answers rather than general statements.